Terms Conditions

Cancellations & Changes

  • All deposits taken are non-refundable.
  • In order to avoid a late cancellation/change fee of the
    total trip cost, domestic cancellations and changes must
    be made 2 hours prior to the pickup time, or prior to
    the vehicle being dispatched for out of area
    reservations. For locations outside of the continental
    US, cancellations or changes must be made 24 hours prior
    to the scheduled pick up time.
  • Limousine and Luxury Coach reservations require a $200
    deposit at the time of booking and will be charged in
    full if cancelled or changed within 14 days of the trip.
  • Mini Coach and Bus reservations will be charged in full
    if cancelled within 14 days of the trip.
  • Special cancellation policies may be put in place for
    certain events; however you will be notified of these
    changes at the time of booking.

Pricing / Billing

  • Prices on confirmations are estimates only. Additional
    charges for stops, wait time, parking, tolls, etc. may
    apply. Final charges are determined upon the ride
    completion.
  • STC is a surcharge based upon various overhead expenses
    such as regulatory, airport and environmental fees in
    addition to possible spikes in fuel.
  • A standard gratuity is calculated on reservations for
    your convenience and is based upon your complete
    satisfaction of the service provided. The gratuity is in
    no way required and may be adjusted to your satisfaction
    as this is a discretionary charge. All gratuities will
    be paid to the chauffeur in full.
  • All reservations that are billed on an hourly basis may
    be billed travel time each way plus the time the
    passenger is in the vehicle depending on the location of
    service.

Wait Time / Stops

  • For all non-hourly reservations which are non airport
    arrivals, there is a 10 minute grace period before wait
    time charges apply. After 10 minutes, wait time charges
    will be charged in 1 minute increments at $1 per
    minute.*
  • For all non-hourly reservations which are airport
    arrivals, there is a 60 minute grace period before wait
    time charges apply. After the grace period, wait time
    charges will be charged in 1 minute increments at $1 per
    minute. We monitor all commercial flights, therefore,
    the time is based on the planes actual arrival time.*
  • Stops requested on a non-hourly reservation will be
    charged according to the distance and at the stop
    location.

Other

  • Airport Taxi Service Barrie Chauffeured Services shall not be liable for
    circumstances beyond its reasonable control including
    but not limited to an act of God; severe weather; road
    conditions and breakdowns; war or hostilities; fire,
    earthquake; riot or civil commotion; epidemic;
    earthquake; flood; or other natural disaster; delay or
    destruction caused by public carrier.
  • Airport Taxi Service Barrie Chauffeured Services assumes no
    responsibility for lost or damaged baggage, personal
    belongings, or any items left in the vehicle.  We do
    our best to check the vehicle after a trip but are not
    responsible for items left.  

*Wait time charges may vary per service area and per
vehicle.  Charges and policy listed are for the Barrie
service area only.